Can't find your Hygiene Passport?
The Hygiene Passport consists of two parts:
- Paper certificate
Both of these are valid until further notice under current Finnish legislation. However, this means that if they are misplaced, you must place a renewal order. There are different ways of reordering the Hygiene Passport depending on whether both parts of the Passport have been lost and how many years have passed since the test.
Sounds complicated? We have created an easy guide to help you with the renewal process.
One part of the Hygiene Passport (card or paper certificate) has been lost
Did you know that both parts of the Hygiene Passport are equally valid and official certificates of your hygiene knowledge? You do not necessarily need to place a renewal order if you still have the other part of your Passport with you.
You can order a new Hygiene Passport from our online shop if you have lost one part of your Hygiene Passport. You will need to return the remaining part of the passport to our office for archiving.
- Place a Hygiene Passport reorder in our online shop. The cost of a reorder is 44 €.
- Please contact Hygienepassport.fi customer service to let them know you have made an order.
- Deliver the part of the Hygiene Passport that you still have for archiving to the address given by our customer service.
- The test instructor will order a new Hygiene Passport for you from the Finnish Food Authority. The new Hygiene Passport will arrive within 4–6 weeks after the renewal order.
Both parts of the Hygiene Passport (card and paper certificate) have been lost and it has been less than 5 years since your Hygiene Passport test.
Please contact the test organizer or Hygiene Passport test instructor who organized the test and issued you with the original Hygiene Passport. A reorder can only be made by the test instructor who conducted the original test.
If you have taken the Hygiene Passport test via Hygienepassport.fi, please contact our customer service here.
Once you have received confirmation from customer service or from the test instructor, you can place a reorder in our online shop. The renewal order costs 44 €.
The test instructor will order a new Hygiene Passport for you. Your new Hygiene Passport will arrive within 4-6 weeks of your renewal order.
It is the responsibility of the test instructor to archive the documents (such as the test form) for five years from the date of issue of the Hygiene Passport. If you have a copy of your Hygiene Passport you will see the name and/or code number of your Hygiene Passport test instructor (the code number is in format B1234).
You can find the contact details of the Hygiene Passport test instructors authorized by the Finnish Food Authority here. If the name of the test instructor is not listed, you can contact the Finnish Food Authority by email at email@example.com.
Both parts of the Hygiene Passport (card and paper certificate) have been lost and it is more than 5 years since your Hygiene Passport test
The Hygiene Passport test must be retaken. You can find all of our upcoming tests here.
If both parts of your Hygiene Passport are missing and it is more than 5 years since your Hygiene Passport was issued, you must retake the Hygiene Passport test. The Hygiene Passport test must also be retaken if the Hygiene Passport needs to be renewed (e.g. name change) or the Hygiene Passport was originally issued on the basis of previous education.
Still confused? Do not hesitate to contact our customer service. We are here to help!